Carla – the AI Agent for automotive retailers

Carla answers calls, understands customer requests and supports dealership teams – during peak hours, after closing time and across key customer channels.

Why automotive businesses choose Carla

Many systems promise smart automation – but Carla goes one step further. As a true AI agent, it thinks for itself, coordinates tasks independently and integrates all relevant tools and data. Instead of just providing answers, it initiates processes – from the appointment to forwarding to the right team.

100%

Carla supports customer communication by phone, chat, WhatsApp and other digital touchpoints – during peak hours, after closing time and whenever your team is busy.

80%

AI-supported call handling can significantly reduce process costs compared with manual telephone handling.

45%

Carla helps resolve more enquiries directly during the first contact and improves service quality (FCR).

Customer communication is becoming a competitive advantage for Norwegian dealer groups

Norwegian dealerships are among the most professional and digitally advanced in Europe. Customer expectations are high, processes are becoming more connected, and efficiency matters more than ever. But even in advanced dealer groups, customer enquiries can still get lost between phone calls, emails, chats, messages, follow-ups and internal handovers. Carla helps make communication scalable – without replacing the people who create trust.

Carla turns customer enquiries into structured opportunities.

Experience Carla live

The easiest way to understand Carla is to interact with her.

Call Carla and hear how an AI agent can answer customer enquiries in Norwegian, understand requests and support dealership teams around the clock. No login. No setup. Just call or chat.

Call Carla and see how our AI Agent handles real customer inquiries — 24/7, fast and reliable.
Start a WhatsApp chat with Carla and get instant answers powered by AI within seconds.
Would you like to learn more about Carla? Download our latest product brochure!
*By using the demo version of Carla (Telephone or WhatsApp), you agree to the processing of your data in accordance with our privacy policy.

Ring og test Carla nå (Carla snakker norsk):

+49 30 322 910 876

Why Carla is the Perfect Fit for Your Dealership

Carla has been developed according to the highest European security standards. Full GDPR compliance and secure data processing are a matter of course for us.

Secure, Reliable and Fully
GDPR-Compliant

Carla was built from the ground up to meet the highest European security and data privacy standards. Full GDPR compliance and secure data processing are guaranteed.

Innovative technology

Made in Berlin, ideally suited for businesses of all sizes, offering the perfect solution for any system architecture.

High customer satisfaction

The premier AI agent for automotive dealerships. Deployed in Germany, Switzerland, Austria, France, and many more countries.

Trust our satisfied customers

»Carla effectively relieves our staff and enables us to maintain smooth customer service even during busy periods. This allows us to guarantee 100% availability — even outside our opening hours and on Sundays and public holidays.«

 

AI is a real game changer

Michael Walter
CEO Audi Zentrum Halle Nord

»Customers today expect the same level of service from a car dealership that they are already used to from Amazon. The implementation of CXBot "Adele" is therefore an important step for Autohaus Dallgow to position itself even more strongly as a modern and customer-oriented company.«

AI is available for our customers 24/7

Jörg Seemann-Arnhölter
CEO Autohaus Dallgow

»At first, it was curiosity — but by now, all our employees are enthusiastic about the AI, and the coordination processes are running extremely well. Our customers are impressed too. Ninety-five percent of them say they appreciate communicating with an AI on the phone.«

 

Motivated employees and satisfied customers

Leonard Rzechulka
Head of Aftersales Autohaus Minrath

Let’s Talk About Carla

Christian Hinn

AI EXPERT FOR CARLA

»I help car dealers turn AI from a buzzword into measurable value. Carla delivers 24/7 availability, 100% lead capture and automated service bookings through DMS integration. Book a short conversation and explore proven AI use cases already used in daily operations by hundreds of dealerships.«

Trusted by Leading Car Dealerships